Choosing the Best Security Camera System for Your Restaurant: A Comprehensive Guide

To improve speed of service, enhance customer experience, and improve employee efficiency, it’s key that restaurants invest in a security camera system that not only secures restaurant locations but improves operations. 

The best video security solutions, and their respective features, tend to go beyond surveillance. Choosing which features to prioritize can make a noticeable difference in terms of how workplace productivity is increased, alongside efforts to reduce theft and inventory shrink. The right choice can bring forward business insights that can revolutionize your restaurant’s workflow, saving you time and money. 

Below, we’ll cover everything you need to know about purchasing a new security system for your restaurant. 

3 Key Benefits of a Complete Restaurant Video Surveillance System 

A thorough surveillance system can be the difference between a solution that’s a future-proofed investment and one that you’ll need to replace in a few years. 

Especially for restaurants, where the day-to-day needs are dynamic and ever-changing, a security model that’s able to keep up is vital. A security system should ideally answer some of the most fundamental issues that occur when running a restaurant. Finally, your camera system should be more than just a security necessity. It should benefit all sides of your restaurant by bringing in new business insights that can help drive up profits and streamline operations. 

1. Unveiling Actionable Insights 

One of the most common problems restaurants face, whether quick-service, fast-casual or full-service, starts with employees on hand. According to a recent study conducted by Popmenu, 62% of surveyed restaurant operators wish they had more time to train their staff. Devoting the necessary time to training employees is always a juggling act when combined with the day-to-day needs of successfully running a business. On top of that, implementing new initiatives and promotions can be hard to enforce, especially if management is already preoccupied. 

In this case, a restaurant security system can massively assist with training and new program implementation, amongst other operational optimizations. Managers can quickly review footage of staff and see where workplace lulls are occurring, whether that’s due to employee negligence or inadequate training. Video can also be used to ensure workplace standards are being met by monitoring cleanliness as well as proper setup. 

Identifying and confronting these gaps in training can help management see how their staff is performing, even when they don’t have a supervisor physically near them. By implementing the right security camera system into your workplace, you’ll have an easier time recognizing what areas of your business can be better optimized. 

2. Protecting Assets While Reducing Shrink 

Over 70% of restaurant inventory shortages are due to internal employee theft. It’s vital that restaurants have video security in place to prevent this issue, as well as have evidence of it when it occurs, something especially useful when police investigators are brought in, or when proving/disproving liability. 

Because of this, investing in a system that features up to 4K HD resolution, where people and vehicles are more quickly identifiable, and the ability to find the right video faster through analytics and an easy-to-use platform can be an immensely worthwhile investment. Any investigations where footage is needed to help move things along can benefit from a clearer picture and the ability to share that video easily, quickly, and securely with outside parties, whether that’s police or insurance. 

3. Simplified Remote Access 

Having to be onsite when using your restaurant’s security system becomes a headache fast. 

Utilizing a system where your team can access video remotely means a more simple and centralized approach to restaurant management. Plus, a well-thought-out user management system ensures the right people have the right access, especially in an industry where turnover is higher. For restaurants, choosing a system that allows you to access video from different locations as well as customize and manage user permissions becomes crucial. 

What to Look for in a Video Security Solution for Your Restaurant 

Knowing how video security can benefit your business is one thing, but picking the right one is a whole other field. Luckily, for those deciding, there are a few specific features to keep an eye out for that can bolster the overall security of your business while providing value to your operations. 

Point-of-Sale Integration for Additional Visibility 

Integrating your video with your POS system can provide an increased level of clarity whenever there’s an issue at the register. This includes improving operations or customer engagement, identifying opportunities for employee training, as well as addressing more serious issues such as inventory shrink. It can also be used to identify trends and patterns, which when paired with video verification, can provide additional information that data alone cannot. 

With that additional visual understanding, suspicious transactions can be more easily understood, whether it’s a simple operational blind spot or something more serious issue. 

Actionable Alerts for Proactive Response 

Alerts and notifications can be one of the most convenient ways business owners can stay informed on pressing incidents without having to monitor video themselves 24/7. Surveillance camera systems that feature ways to customize whichever events are most important can save countless hours when it comes to safeguarding your restaurant as well as improving employee training and safety. 

Based on your restaurant’s needs and your preexisting security model, you can set up unique alerts specific to certain devices or times and days, so you’ll know when your business needs your full attention and when it doesn’t. 

Streamlined Management for Enhanced Ease-of-Use 

For an industry with one of the highest turnover rates, managing user permissions becomes a tedious task if a convenient solution isn’t set in place. Finding a system that prioritizes ease-of-use for management becomes crucial, then, for restaurant owners and staff. It ensures that only the right people have access to the tools they need. 

In answer to this problem, a cloud-managed video security solution enables easy management of hundreds or thousands of locations using centralized user management. There’s no software to install on a PC; instead, you’ll be able add or edit recorder permissions from a remote location and adjust user role-based user groups to standardize operations. 

Powerful Analytics for Improved Business Intelligence 

Unveiling business insights to optimize your restaurant is easier said than done, especially if you’re working with a standard security camera system. However, one that’s bolstered with powerful AI-based video analytics can not only help better secure your business, but help improve your operations. 

Utilizing video analytics can help streamline operations, improve customer service, and reduce liabilities. This is done by analyzing interactions between employees and guests, as well as objects and vehicles, to gather valuable metrics for business intelligence, as well as proactive alerts for improved security. With this kind of analysis in your hands, you’ll be able to more easily identify areas of your business that can be fine-tuned for a more efficient workplace. 

Get Started with a Restaurant Security Camera System Powered by OpenEye 

A security camera system can elevate the operations of your restaurant by giving you insight into workplace inefficiencies and potential inventory theft or shrinkage. 

When looking for the right restaurant security camera system, some of the most important features to look for include point of sale integration, actionable alerts, streamlined management, and AI-powered video analytics. 

If you’re interested in learning more about how to take your business’ security to the next level, contact us to set up a personalized demonstration. We’d love to talk more about how OpenEye Web Services can help you bolster your security and streamline your restaurant’s operations.