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Keep An Eye On Your Security System

Ensure your recorders are working properly and make undetected system failures a thing of the past.

Health monitoring alerts from OpenEye Web Services

Don’t Miss An Important Event

OpenEye Web Service's real-time health monitoring functions keep you abreast of critical issues and potential problems with your video system including pending hard drive failure, changes in recording retention, network outages, and camera failure or tampering. Keep up to date on the status of your entire surveillance infrastructure with instant alerts and scheduled reports delivered on a weekly or monthly basis.

What OWS Has To Offer

OpenEye Web Services features a host of unique functions and tools designed to make video secure and easy-to-use.

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Hard Drive Health

Receive alerts if a hard drive begins to fail so video can be backed up and the system repaired, reducing down time or eliminating it entirely.

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Systems Reporting

Schedule daily, weekly or monthly rollup reports on the health of your recorders so you can see everything is working properly at a glance.

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Storage Retention

Set and monitor alerts for minimum storage requirements on your recorders to ensure compliance with internal policy or government regulations.

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Video Quality

View daily images of your cameras and compare to reference images to ensure video quality has not degraded or a camera has not been tampered with.

Get The Most Out Of Your Video

OpenEye presents a cloud-based video solution designed to bolster security while simultaneously improving operational efficiency.

24/7 Protection


Companies rarely have the manpower to monitor the health and performance of their surveillance in real time. OWS solves this problem by alerting users 24/7 whenever a critical issue or potential problem is detected. OWS will save you time and money while helping you make the transition from reactive to proactive system maintenance. Rest easy at night knowing that your system is working properly when needed to capture a critical video event.

Learn More About OWS Alerts

Verify camera function


Environmental changes can impact the quality and performance of your video system over time. Factors such as changes in lighting conditions, reorganization of retail displays, and dust accumulation on exterior cameras can result in the failure to capture critical video events with clarity. OWS image reports make it easy to identify problems with video quality, so proactive action may be taken.

Discover OWS Reports

OWS Pulse Connection


OWS Pulse is the real-time heartbeat your recorder maintains with OWS. It keeps OWS informed that your recorder is working properly with diagnostic information such as hard drive health, recording retention, network connectivity, and camera performance. OWS Pulse allows us to provide you with real-time alerts if proactive action is required to prevent costly system downtime.

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Tailored Solutions For Your Industry

OpenEye’s experience serving customers across a wide range of industries allows us to tailor our features and integrations to meet the unique needs of your organization. 


Improve Experiences and Reduce Shrink

Optimize your customer's journey and enhance your loss prevention efforts to improve profitability.
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Keep Them Coming Back

Improve customer service and back-of-house operations with video insights that drive profitability.

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Prioritize Student Safety

Ensure student safety while reducing IT labor for management, operations, and cybersecurity.

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Protect People and Assets

Manage video surveillance across locations to keep tenants safe.

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Convenience Stores

Reduce Shrink and Bolster Security

Get a better return on loss prevention efforts and improve security.

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Retail Banking

Safeguard Assets and Enhance Experiences

Reduce risk, simplify operations and generate valuable business intelligence.

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Streamline Operations

Improve business operations while ensuring compliance.

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Fight Fraud and Improve Security

Safeguard against fraud and streamline operations across your business.

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Uncover Actionable Insights

Modernize to cut complexity and boost automation while reducing risk.

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Kasey Trosper

Network Analyst & Technology Administrator, Corbin Independent Schools

Jacob Long

Project Manager, Bargain Hunt

Michael Akers

President and CEO, Bay Credit Union

Jason Briseño

Retail Director, Smog City Brewery

Duane Ness

President, Advantage Security Inc.

Levon Postachian

CEO, Select Systems Technology Inc.

"One of the big things we wanted was to be able to access the system from the web & have an app for security personnel."
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"I can’t stress enough how OpenEye has taken a product and made it easy to use."
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"I really appreciate the search feature within OWS where you can get down to an event much quicker than traditional software."
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"OWS has given our company an incredible sense of peace of mind for our management and employee staff."
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"We love the cloud-managed capability, the supervisory capability, the ease of use and installation."
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“What I like about OpenEye is the level of understanding of what the customer needs are. Being able to adapt to such requirements is not something every manufacturer is able to do.”
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Book A Demo To See The Next Wave Of Video Surveillance

Learn how you can benefit from OpenEye Web Services in a brief demo from our trained security experts.

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