White Paper

How AI Video Analytics Are Transforming Bank Branch Efficiency, Experience, And Security

AI‑powered video analytics enables financial institutions to drive greater efficiency and improve the in‑branch customer experience.

OpenEye Web Services alert that reads "License Plate Recognized. Plate: 123 ABC. View Video" next to camera view of car in bank drive-thru.

Optimize Branch Operations With AI Video Analytics

In-person banking has undergone rapid changes, with rising branch closures causing many financial institutions to reevaluate their operations. However, branch visits remain an integral part of many customers and members’ banking experience, making it vital to build enhanced locations for optimal customer experience.

To build these enhanced branches, financial institutions have been turning to advanced innovations, including AI video analytics, to uncover inefficient areas in need of optimization across their locations, including long queue lines, poor marketing and layout, issues around ATMs, amongst others.

To learn more about the ways financial institutions can use AI video analytics to benefit processes and security, read the complete white paper, where we cover:

The operational inefficiencies which can directly erode branch performance, customer satisfaction, and in turn, profitability.
How video analytics can help reduce wait times, increase customer engagement, and more.
Strengthening monitoring around branches with AI and integrated ATM data.