Welcome to the Future of Surveillance

Simplify enterprise management

Traditional video management systems rely on a customer maintained enterprise server to manage users, permission, and settings. OpenEye Web Services simplifies the maintenance of distributed systems by moving these enterprise capabilities to the cloud.

Online User Management

Role-based user management controls access to all recorders and remote clients. Create groups and easily make updates to 100s of users with only a few mouse clicks.

Health Monitoring

Keep abreast of critical issues and potential problems with your system including pending hard drive failure, changes in recording retention, network outages, and camera failure or tampering.

Store & Share Videos Online

Export video to the cloud, and then share it via a password protected link with law enforcement or coworkers.

Instantly Apply Permission Changes

Add or remove a user in OWS and it immediately takes effect across all recorders and remote clients, no further action required.

Roaming User Profiles & Settings

Custom views and camera layouts are saved online, with your account, so you get the same view in Command Station or the web client from any PC you log into.

Single Sign-On for All Clients

Access all client applications and local devices with only your email address and password.

Complete remote administration saves you time and money

System administrators are able to configure recorders and cameras, without VPN access or opening inbound ports, using the Apex web client or Command Station. Integrated support tools also provide an effective mechanism for remote troubleshooting.

Eliminate Port Forwarding

By establishing an outbound trusted connection, Apex powered recorders facilitate client software connections without the need for port forwarding.

Automate Software Updates

System administrators are notified when software updates are available and can initiate them with the simple click of a button.

Bypass Complex VPN Infrastructures

When configured for external access, OpenEye Web Services delivers secure live and recorded video to client users without establishing a VPN connection.

Integrated Support Tools

Integrated remote support tools help resolve system issues quicker and without the need for you or your service provider to be on site.

Remote access couldn't be any easier

Log into any device or remote client with your username and password from anywhere. It's that simple.

OpenEye's Mobile Apps OpenEye's Command Station

The OWS Platform

Hard Drive Health

Receive alerts if a hard drive begins to fail so video can be backed up and the system repaired, reducing down time or eliminating it entirely.

Systems Reporting

Schedule daily, weekly or monthly rollup reports on the health of your recorders so you can see everything is working properly at a glance.

Storage Retention

Set and monitor alerts for minimum storage requirements on your recorders to ensure compliance with internal policy or government regulations.

Video Quality

View daily images of your cameras and compare to reference images to ensure video quality has not degraded or a camera has not been tampered with.

Enhanced Infrastructure for Cyber Security

Using state-of-the-art data centers and industry-leading technology providers, OpenEye Web Services shields user data from unwanted access and protects you against data loss or down time. We are committed to following industry leading security practices and engage in both internal and external auditing of our security measures.