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OpenEye Web Services (OWS) helps quicken incident response, streamline investigations, and improve situational awareness with advanced remote response capabilities. The OWS platform is designed so businesses can act during critical situations with intelligent and intuitive features one would expect from an advanced video surveillance solution. 

OpenEye Web Services helps turn video and system data into action, so you and your team can quickly react during critical situations. 

Proactive Alerts 

Alerts in OWS offer visual verification of events tied to AI-powered video analytics and business system events, such as access control, environmental sensors, and more, via phone or email. This in turn allows for rapid review and response during critical situations for improved security of your facilities, employees, students, and patrons. 

Intelligent Search 

OWS helps you find the video you need fast via intelligent search tools. With AI-powered Attribute filters, you can quickly locate persons and vehicles of interest by searching for specific attributes like color of clothing or vehicle type. Similarity search helps you find video across cameras and locations of similar persons or vehicles by selecting an existing object in the scene. Both powered by OWS AI Analytics, these smart search tools save time when searching for specific events, improving responsiveness to critical incidents. 

The video timeline in OWS further enhances search by showing recorded system events clearly identifiable by type. Filter by event type to view only the video that matters, enhancing visibility and improving response times. 

Thanks to the open ecosystem, third-party business systems and diverse integrations can also be used as search parameters to locate video tied to specific events, as well as any video analytic events from both OpenEye or third-party cameras. 

Secure Clip Sharing 

With secure clip sharing, you can reduce the total hours of labor needed to conduct investigations by streamlining the process. The cloud video platform makes it easy to share video securely with law enforcement, insurance agencies, or other internal and external parties in seconds. Monitor their views, restrict downloading, set an expiration date, and rescind access at any time. Moving management to the cloud saves you time and resolves investigations more quickly. 

Cloud-based Maps 

OWS provides visual context and improves response time with user-friendly, interactive maps customizable to your locations. These maps enable you to see devices and alert icons while viewing a location’s armed status using maps in OWS. View event alerts on the map to quickly gain situational awareness and enable your teams to act fast when it matters. Leverage both Google Maps and custom uploaded floorplans to share and sync maps across authorized teams, creating efficiencies and ensuring they can quickly gain the information they need during critical events. 

Remote Access 

OpenEye Web Services helps you protect people and assets from wherever you and your team are with powerful web, mobile, and desktop remote clients. Choose the security management solution that works best for your organization, whether you’re responding to incidents across the country or in the same room. 

Enhance Visibility with OpenEye Web Services’ Remote Response Tools 

OpenEye provides organizations with advanced cloud video solutions that enable faster incident response via powerful, remote tools.  

Our video security platform equips businesses with cloud-based features built to assist during incident response. With the latest features available in OpenEye Web Services, users can quickly react thanks to powerful alerts which notify them of critical incidents, while intelligent search options can help businesses find the video that matters most for faster response. 

To see OWS’ remote response tools in action, book a personal demo today. 

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