How to Streamline Fraud Investigations With Video Clip Sharing

Fast-Track Forensic Video Investigations

Whether a business experiences fraud, a break-in or violent crime, being able to implement alerts and provide authorities with intelligence through your video surveillance system can help reduce response time and streamline investigations. OpenEye, the cloud video platform company, provides insights into a business’s operations with alerts and reports through OpenEye Web Services (OWS). Real-time notifications with video verification can help improve efficiency and safety.

A recent study by software company iNPUT-ACE said 94% of respondents believe that video is a critical piece of evidence in investigations. And the number of videos being collected has been increasing. 

Proactively Collaborate With Law Enforcement

OWS simplifies the export and sharing of video clips by moving the process to the cloud, making it faster and more secure than using physical media. Online clip sharing through a video management system generates significant time savings for organizations that regularly share video events with staff or law enforcement.

Users can share password-protected links to clips with other users and authorized guest accounts via email. Recipients can view clips on any device with a web browser, including a smart phone or other mobile device. Businesses can monitor video clip views, restrict downloading, set expiration dates and rescind access at any time. Notes like individual names or case numbers can be added to the clips. Video saved in the cloud is accessible from anywhere through the secure OWS online portal. After it is exported, video is backed up at an offsite location on redundant servers and can be viewed or downloaded remotely as needed. All video exported from OWS includes a digital signature to authenticate the image or video file and verify its accuracy.

Retailer Bargain Hunt’s loss prevention team has used the OWS video clip sharing functionality to assist law enforcement with investigations. After a store break-in, the company’s loss prevention manager was able to click the OpenEye video icon next to the intrusion event in the system’s app to pull up video from the store cameras, locate and capture a screenshot, and share it with investigators, all within a few minutes.