Case Study

OpenEye Makes Managing Video Security Easier at Hello Credit Union

OpenEye improves operational efficiency for financial institutions through health monitoring and alerts, event search, and centralized management.

Simplify System Management Across Branches

Panama City-based Hello Credit Union, formerly known as Bay Credit Union, serves about 13,500 members and manages $180 million in assets. Established in 1952, it has grown in recent years due to its acquisition of FLAG Credit Union in Tallahassee. Because of the acquisition, the credit union was using three different recorder brands, each with their own login.

Hello Credit Union needed a way to simplify and streamline the management of its security system. With five branches in different time zones, being able to monitor and support its video surveillance systems remotely was important. Without a wall of monitors or dedicated security personnel, the credit union needed a system that could provide easy access to video feeds from all locations.

OpenEye Web Services (OWS) emerged as the ideal choice, enabling several staff members from compliance, security, and IT departments to utilize desktop clients or mobile phones to access and monitor the system. See how OWS provided a flexible solution that simplified management of the surveillance system across branches.

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