OpenEye’s Impact on a Major U.S. Grocery Chain

Customer Feedback Drives Collaboration

Select Systems has been a trusted provider of security solutions for over 30 years, serving grocery stores, retail outlets, and other businesses in the western U.S.

When their long-time customer, a major U.S. grocery chain, approached Select Systems looking to make the move to IP, they requested Select connect with OpenEye and develop an IP solution for new store locations. The hardware is managed through OpenEye Web Services (OWS), which streamlines user management, reduces IT workload, provides actionable intelligence and expedites video export and sharing.

In a few short years, Select had installed over 40 stores with the IP solution from OpenEye. During this time, Select Systems was maintaining about 100 existing analog stores. What began with modernizing one store, grew to more than 140 locations with over 15,000 cameras.

Learn how OpenEye Web Services enabled the national chain to manage its system more remotely and simplify operations by increasing staff access to video. The grocery chain ultimately chose the OWS platform because OpenEye listened to their feedback and developed several new features to specifically address their operational needs:

• Streamlined user management
• Reduced IT workload
• Actionable intelligence
• Expedited video exporting and sharing