About Us

OpenEye, The Cloud Video Platform, is a leading provider of cloud-managed solutions for video security, business intelligence, and loss prevention. OpenEye Web Services streamlines operations and reduces the burden on IT, making it easier to manage and maintain video deployments and integrations of all sizes. 

Our open cloud platform combines and analyzes event data from video, alarm systems, access control, sales transactions and Internet of Things (IoT) devices. We transform events into actionable insights that enhance security and increase business profitability. OpenEye’s professional recording hardware and cloud-managed solutions are available globally through a trusted network of certified service providers.

Our Core Values

Heroic Customer Service

OpenEye is dedicated to heroic customer service and complete customer satisfaction. We achieve this objective by treating our customers as we would have them treat us. We never lose sight of this commitment when faced with difficult situations and especially in our customers’ time of need. We empower our employees to do “whatever it takes” to provide the heroic service our customers deserve.

Easy to Use Products

OpenEye is committed to making it easy. We strive to make our products easy to use by focusing on simple yet elegant designs. We also put great emphasis on making ourselves readily available and easy to do business with.

Responsibility to our Community

OpenEye believes in being responsible to our community. We accomplish this through regular contributions to charitable organizations, hands-on participation in community works projects, minimizing the impact of our business on the environment, and through the direct support of disadvantaged children and those less fortunate.

Opportunity for Employees

OpenEye understands that its people are its greatest asset. We focus on providing all employees with an opportunity to succeed. We demonstrate this commitment through profit sharing, a structured performance review process, continuing education opportunities, and by supporting advancement from within.

Integrity

OpenEye is committed to demonstrating integrity in everything it does. Our people hold themselves accountable to this standard and refuse to accept anything less. We are swift, deliberate, and just in all matters concerning integrity.

Continual Improvement

OpenEye is dedicated to continual improvement. Our company is something special and we do it justice by striving to make it the best. A particular point is made to reward those employees who provide leadership in our pursuit of perfection.

The OpenEye Leadership Team

Our leadership team is comprised of industry and technology veterans capable of delivering ground-breaking results to our partners and end users across the globe.

Rick Sheppard

Chief Executive Officer

Eric Fullerton

Executive Director

Ed Solt

Executive Vice President

Chris Turner

Divisional Controller

Jack Lynch

Chief Operations Officer

Jon Swatzell

Vice President, Systems Engineering

Tim Bybee

Vice President, Software Development

Ian Siemer

Vice President, Product

Jesse Crawford

Vice President, North American Sales

Sungho Ham

Vice President, International Business Development

Angelo Salvatore

Vice President, International Business Development

Jim Durning

Director of Procurement

Brent Gable

Director of Business Development

Steph Hardan

Director of Marketing and Communications

Our Mission 

OpenEye delivers a trusted cloud video platform that provides maximum benefit to our customers so they can protect and grow their business.

OpenEye was founded in 1999 and is headquartered in Liberty Lake, Washington. OpenEye is now a subsidiary of Alarm.com, following an acquisition in 2019. 


The combination of OpenEye and Alarm.com’s expertise provides a comprehensive, industry-leading suite of interactive cloud-based services spanning video, access control, intrusion and automation for domestic and international commercial enterprises of all sizes.

Social Responsibility

As OpenEye has grown, so has our involvement in the community. OpenEye prides itself on being a responsible and actively contributing member of society. Here are a few of the ways in which we are giving back.

  • 2nd Harvest Food Bank
  • Build a Bike Program
  • Blood Donation Drive
  • Habitat for Humanity
  • Ronald McDonald House
  • Spokane Centennial Trail

Learn More

Connect with OpenEye

If you are interested in joining the OpenEye team, check out our current openings.

Job Openings

If you would like more information about OpenEye and our products and services, drop us a line here.

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OpenEye is developing the future of surveillance in Liberty Lake, Washington