OpenEye is always advancing AI-powered cloud video solutions to help businesses get more from their security investment. Explore our product updates below, designed to strengthen security and optimize operations. 

Alert Rules

AI Visual Check

Added Event-Based Rule Triggers
Reduce manual effort and support more proactive operations with AI Visual Check rules that can now trigger automatically from analytic or sensor events. 

Added Areas of Interest for Alert Rules
Get more relevant insights from each evaluation by defining specific Areas of Interest within each camera’s view. 

Added Reference Material for Alert Rules
Improve evaluation quality by adding up to 10,000 characters of supporting context, such as safety policies or operational procedures, directly to AI Visual Check rules. 

Added Rewrite AI Assistance for Custom Prompts
Improve prompt clarity and create stronger rules with a new Rewrite option that helps refine custom AI Visual Check prompts. 

Added 13 New Check Templates
Accelerate setup with 13 new AI Visual Check templates designed to help users get started faster. 

Organized Templates by Category
Find the best starting point faster with AI Visual Check templates, now organized into categories like Customer Experience, Operational Efficiency, Security & Loss Prevention, and Workplace Safety. 

Added Credit Usage Email Alerts
Avoid surprises with email notifications when AI Visual Check monthly credit usage reaches 75%, 90%, and 100% of the allotted total. 

Reports

Inventory Report

Added Deployable Hardware License Column
Improve hardware visibility with a new Deployable Hardware License column in the Inventory Report and Device Health Monitoring Report.

Software Status Updates

Added Manual Bulk Device Updating
Standardize deployments faster by manually updating multiple devices to the desired software version at once.

System Management

Recorder Add Device Wizard

Preview Available
Make setup easier with the new Add Device Wizard Preview, which introduces a refreshed guided onboarding experience while still allowing users to continue with the previous First Time Wizard.

Search

Similarity Search

Added Photo-Based People and Vehicle Matching
Track down relevant video faster by uploading a reference photo in Search to find matching people or vehicles across footage. 

Live Video

Video Player

Added One-Click Snapshot Export
Save and share important moments faster with a new Export Snapshot option in Live View for quick snapshot downloads. 

Playback Speed: Added 8x Forward Playback Speed
Review footage faster with a new 8x forward playback speed option in the Video Player. 

Added Loading Animation for Device Panes
Improve visibility during startup with a new loading animation shown in Video Player panes while devices load. 

Updated Empty Panes With Device Placeholder Guidance
Make setup more intuitive with updated empty Video Player panes that now display a consistent placeholder and “Drag a device here” guidance. 

Updated Audio Icon Visibility in Tree View
Spot audio-capable devices instantly with the audio icon now always visible in the Video Player tree view for cameras that support audio.

Hardware

OE-C9914M20-S Multisensor IP Camera

Added New Outdoor 20MP Camera
Expand coverage with the new OE-C9914M20-S, a 20MP outdoor multisensor IP camera designed for high-resolution surveillance across wide areas from a single device.