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OpenEye Web Services (OWS) reports provide real-time or retrospective intelligence.

Monitor Your Business at a Glance with OpenEye Web Services

The Thumbnail Report in OpenEye Web Services (OWS) enhances customer satisfaction, detects operational issues, and prevents system downtime. The Thumbnail Report presents images from one or more cameras and recorders at predetermined times or days. Users can customize the report, configuring layered filters to promptly identify operational or service issues.

Discover how to utilize OWS User Group Permissions, ensuring that the appropriate individuals or teams access the relevant reports and establish email reminder notifications for timely report viewing.

With the OWS Thumbnail Report, users can actively employ video as an operational tool to swiftly monitor one or more locations for compliance, training, customer satisfaction, or quality of service.

Common use cases include:

  • High crime areas: Quickly spot tampering or vandalism, whether the lens has been painted over, or the angle has changed.
  • Facilities maintenance: Check if sidewalks are shoveled before opening, signage is properly placed before the lunch rush, or docks are clear of pallets at close.
  • Specific departments or teams: Assign reports across several locations or branches and leverage OWS Recorder Groups to grant access as needed.

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POS Connect in OpenEye Web Services