Advanced Camera Analytics for Business Operations

Leverage OpenEye video to detect, monitor, and analyze business functions with an analytical suite designed to improve operational efficiency.

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Better Business Insights From Your Video

Operational Analytics in OpenEye Web Services (OWS) streamlines operations, improves customer service, and reduces liabilities through AI-powered technology combined with OpenEye video. More than just person detection, OWS Operational Analytics can analyze interactions between employees and guests, as well as objects, to gather the exact metrics you need.

Camera Analytics Customized For Your Business

Customer experience

Customer experience

Measure customer experience including queue length, wait time or food delivery.

Safety

Safety

Track food safety events, such as handwashing, time on grill, and glove use.

Engagement

Engagement

Monitor engagement at key areas, including setting alerts when an employee isn't present when a customer is at the register.

Custom alerts

Custom alerts

Create specific alerts for capacty, queue length or if a person is detected in a restricted area.

Speed of service

Speed of service

Track vehicle journey time for one or more drive-thru lanes or pickup stations.

Smart merchandising

Smart merchandising

Be alerted on low stock items in key merchandise areas or grab-and-go stations.

Better Data for Decisions

Get more accurate counts for occupancy and people counting with employee exclusion, or use heat mapping to improve operations.

ReID Across Cameras

Track and reidentify persons or vehicles to prevent double counts and ensure accurate wait times. Start tracking time when the customer begins waiting, even if that's prior to order placement.

Measure Customer Experience

Go beyond person detection by analyzing interactions between employees, customers, and objects to gather the exact metrics you need. Get alerted when an employee is not present at point-of-purchase.

Real-Time Reporting

Ensure teams can react quickly to changes in business by displaying real-time queue counts and wait times on monitors onsite. Display hourly summaries to keep teams aware, address needed improvements, and motivate employees.

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OpenEye is developing the future of surveillance in Liberty Lake, Washington