August 16, 2019
Windows has released a faulty update which renders systems that apply the update in a non-operational state. This impacts all PCs running the Windows 7 operating system. Any OpenEye system running Windows 7 is impacted by this issue. OpenEye recorders impacted by this update are left in a non-recording state and require immediate attention to resume recording. Additional information including a list of impacted systems and recovery steps are contained in the full Technical Brief.