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OpenEye Web Services Release Notes 2.0

  • NEW: Added ability to restrict remote access by client and IP range per User Group
  • NEW: Added cameras and camera details to the Inventory report
  • NEW: Added additional language support
  • NEW: 2-Step Verification SMS codes are now numeric
  • NEW: Added Device ID label to Recorder General Settings
  • NEW: A field was added to allow Chanel Partners to assign subscription ID's to end user accounts
  • NEW: Users can now click on the Recorder Registration Code on the Channel Partner Accounts page to copy the text to their computer's clipboard
  • NEW: Updated privacy policy
  • IMPROVED: Added word wrapping to the Web Connect page
  • IMPROVED: Update alert filters to allow non-administrators to filter by alert rule
  • IMPROVED: Fixed filtering recorders by software version
  • IMPROVED: Language now changes when you select a new language in the end users page
  • IMPROVED: Report reminders will no longer be missed when scheduled to be delivered during the DST hour
  • IMPROVED: Fixed display issues with public notes on uploaded video clips
  • IMPROVED: Fixed an issue with sharing video clips with many users at once
  • IMPROVED: System Summary Report list now hides unregistered recorders
  • IMPROVED: Removed duplicate entries from Event Type Filter
  • IMPROVED: Cameras set to recording mode LIVE_ONLY are do not cause no recorded video alerts
  • IMPROVED: Changed the language for the Hidden Camera Permissions when the User Group is an Administrator
  • UPDATED: Added a new column to the Camera Tab on Inventory Reports that displays the number of recorded days of video for each camera
  • UPDATED: Updated all displayed ‘recorded video days’ metrics in OWS to use new, more accurate, data transmitted by Apex (requires Apex 2.0 or higher)
  • UPDATED: Switched Storage Retention Alerts to use new, more accurate, data transmitted by Apex (requires Apex 2.0 or higher)
  • UPDATED: Switched ‘Avg. Recorded Video (Days)’ graph in system summary reports to use new, more accurate, data transmitted by Apex (requires Apex 2.0 or higher). This change is not retroactive, users may see a change in the line graph data in reports starting after the date of the update.

OpenEye Web Services Future Development

Short-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority2-Way Audio support with mobile app

  • 2-Way Audio support with mobile app
  • Manualy download Apex configuration files
  • Generic SAML and ADFS support

Mid-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority.

  • Notification support for Command Station

Apex Server Future Development

Updated 07/10/2019

Short-Term Development:

Please note: OpenEye uses Agile structured development and the Scrum methodology. The following items are subject to change based upon customer feedback & priority.

  • 360 Dewarping in HTML5 Web Client
  • Archive Export in HTML5 Web Client
  • Console Spot Monitor
  • Console Okta Support

Mid-Term Development:

Please note: OpenEye uses Agile structured development and the Scrum methodology. The following items are subject to change based upon customer feedback & priority.

  • HTML5 Web Client Enhancements
  • ONVIF and AXIS Multi-Sensor Support
  • Console Digital Zoom

Apex Server Release Notes 2.0

2.0

  • NEW: HTML5 web client released
  • NEW: Added Transcoding for select Windows 10 and Linux recorders
  • NEW: Added Bandwidth Management
  • NEW: Added support for AXIS single sensor audio, relay, sensor, PTZ and presets
  • NEW: Console Multi-Factor Authentication
  • NEW: Sight Logix thermal camera detection support
  • NEW: Added French, Chinese simplified and traditional Chinese language support
  • UPDATED: Security enhancements
  • UPDATED: DMP zone unarmed events are now sent to WS by default
  • UPDATED: Updated MA default bitrates and FPS
  • UPDATED: Updated Spanish and Korean translations
  • UPDATED: Added Camera Link support for AXIS, Hanwha, Arecont, Sight Logix and Bosch
  • UPDATED: Setting to enable Flash web client added in system settings
  • UPDATED: Supported recorder and camera relays can now be triggered through the relay page UI
  • UPDATED: Access event types added to event search
  • UPDATED: Dependency updates
  • UPDATED: Added support for the HTML5 web client on the MA model (2.0.1)
  • IMPROVED: General UI improvements and text changes
  • IMPROVED: Several local Console archive export UI & ease of use improvements
  • IMPROVED: Fix an issue with editing existing RTSP URL's
  • IMPROVED: Fix an issue with the recording software running on international versions of Windows
  • IMPROVED: Fixed an issue with discovering a select Arecont camera model
  • IMPROVED: Fixed an issue with a Hawaiian time zone using DST
  • IMPROVED: Fixed an issue with DMP events not working from child devices connected to the AX bus
  • IMPROVED: Fixed an issue with macros when upgrading from old versions of the recording software
  • IMPROVED: Fixed an issue with macros not working correctly with the live only recording option
  • IMPROVED: Fixed an issue with audio being exported to MP4 when the option is not selected
  • IMPROVED: Fixed an issue with Hanwha analytic events not working when the camera IP address changes
  • IMPROVED: DMP door closed/open events are now associated with the zones on the panel
  • IMPROVED: Changing HTTP/HTTPS ports will now correctly redirect the user
  • IMPROVED: System logs are once again displaying camera disconnect/reconnect
  • IMPROVED: Camera thumbnails are now showing local time instead of UTC
  • IMPROVED: XTLP DMP Panel model name is now displayed correctly
  • IMPROVED: Change made to allow 30 FPS on Arecont 4k AV08ZMD
  • IMPROVED: Fixed an issue with playing in reverse on the MA changing aspect ratios
  • IMPROVED: Fixed an issue with streaming from AXIS single channel encoder
  • IMPROVED: Fixed an issue with setting specific frame rates on the MA
  • IMPROVED: Improved network communication with web services
  • IMPROVED: Fixed an issue with the camera detail setting page displaying a newer version exists error
  • IMPROVED: Fixed an issue with non-default camera ports not working with manually added cameras
  • IMPROVED: Added the ability to change the default camera port after being added through discovery
  • IMPROVED: PTZ control performance and reliability greatly improved
  • IMPROVED: Multiple manual add camera page fixes throughout the UI
  • IMPROVED: Improved the password reset UI experience on Windows
  • IMPROVED: Implemented new method for calculating days of recorded video to improve accuracy
  • IMPROVED: Fixed an issue preventing the DMP Virtual Keypad app from working in search and live (2.0.1)
  • IMPROVED: Improved event DB start up query performance (2.0.1)
  • IMPROVED: Fixed an issue preventing some time zones from working (2.0.1)
  • IMPROVED: Resolved an issue on upgrade with licensing causing some cameras to be in an incorrect state (2.0.2)

Apex Server Known Issues and Limitations 2.0

2.0

  • Known Issues: DMP panels with the same account ID will be replaced automatically if auto discover is enabled
  • Known Issues: Power Off Abnormally message can incorrectly appear in logs when a service is restarted
  • Known Issues: Hanwha sensor/relays will not function until a new camera firmware is released to fix an ONVIF time stamp issue
  • Known Issues: Proxy function is not disabling correctly and requires services or the recorder to be restarted to disable
  • Known Issues: Oncam EVO 5 and 12 sensor/relays are not supported
  • Known Issues: Manually adding Arecont multi-sensor cameras will consume a license for each image sensor
  • Known Issues: Exporting video with an encoder that has audio enabled will cause the export to fail
  • Known Issues: Changing the GOP in one Arecont EVT multi-sensor will not display correctly in the UI for the other image sensors on the device
  • Known Issues: Update camera image will fail when a custom HTTP/HTTPS port is used
  • Known Issues: Partial imports are not displaying a progress animation
  • Known Issues: Console can sometimes send the user to the log in screen when completing an archive to USB 2.0 devices
  • Known Issues: Arecont cameras can sometimes cause the camera dialogue to load slowly
  • Known Issues: Custom ports are not applied in the network settings page after configuration import even though the UI indicates that they were applied
  • Known Issues: Cameras with long a GOP do not start streaming smoothly in Safari until the second I frame is received

Command Station Future Development

Updated 07/10/2019

Short-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology.  The following items are subject to change based upon customer feedback & priority.

  • Timeline Pins and Export Function for Case Management
  • PTZ Enhancements

Mid-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology.  The following items are subject to change based upon customer feedback & priority.

  • Alert Notifications

Command Station Release Notes 2.0

2.0

  • NEW: Multi-site maps and camera linking
  • NEW: Cross-site and device name search
  • NEW: Keyboard play controls
  • NEW: OpenEye PTZ keyboard integration
  • NEW: Added French, Chinese simplified and traditional Chinese language support
  • UPDATED: Added a folder icon for layout groups
  • UPDATED: Removed the local user option to always prompt for username/password on local recorder connection
  • UPDATED: Updated Spanish and Korean translations
  • UPDATED: Removed the option to use web services credentials for recorders added locally
  • UPDATED: Dependency updates
  • UPDATED: Security enhancements
  • IMPROVED: Fixed an issue with the application sometimes not closing correctly
  • IMPROVED: Fixed a stability issue when using RDP from a mobile device
  • IMPROVED: PTZ control performance and reliability greatly improved
  • IMPROVED: Fixed an issue with disabled cameras not displaying correctly in live/search

Command Station Known Issues and Limitations 2.0

2.0

  • Known Issues: Importing keyboard/joystick only configurations will currently fail to import into the application. Selecting maps and keyboard joystick options on export will import successfully as a work around.
  • Known Issues: Upgrading from previous versions to 2.0 will reset GPU decoding and require the option to be enabled again in general settings
  • Known Issues: Export Manager is not currently displaying the correct completed date/time

OpenEye Mobile 2.0 (iPhone/iPad)

  • NEW: Expanded Event Search to include intrusion, access, analytics, and queue event types
  • NEW: Expanded camera layouts views (up to 6 for phone and 9 for tablet)
  • NEW: Initiating Search will set the time back 1 hour
  • NEW: Added multi factor authentication support
  • IMPROVED: Fixed login displaying 'Invalid Username and Password' when selecting the autofill account name

OpenEye Mobile 2.0 (Android)

  • NEW: Expanded Event Search to include intrusion, access, analytics, and queue event types
  • NEW: Expanded camera layouts views (up to 6)
  • NEW: Initiating Search will set the time back 1 hour
  • NEW: Added multi factor authentication support
  • IMPROVED: Fixed problem connecting to recorders configured for Direct Connect

OpenEye Mobile Future Development

Short-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority.

  • 2-Way Audio support
  • 16 channel view (for iPad only)

Mid-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority.

  • Timeline search