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OpenEye Web Services Release Notes 2.1

  • NEW: Support for Generic SAML 2.0
  • NEW: Support for ADFS
  • NEW: Enable 2-way audio permissions in user groups
  • NEW: Access Alerts - The User ID or Username of a cardholder will now be displayed in email and alert details when available
  • NEW: Intrusion Alerts - The User ID or Username of the user disarming or arming a panel will now be displayed in email and alert details when available
  • NEW: Define and enforce strong passwords for OWS user and guest accounts
  • NEW: View camera name on Video Clips details page
  • NEW: View Release Notes and Severity (optional, recommended, critical) for software updates on the Recorder Management page
  • NEW: View Total Retention (Days) for each camera on the Camera tab of the Inventory Report
  • UPDATED: System summary report improvements
    • Mouse over recorder marked 'Attention Required' to show a quick description of the issue without having to click to view the details
    • A count of Health and Attention Required recorders is included in the System Summary Report email 
    • Manually clear an alert in System Summary Report

OpenEye Web Services Future Development

Short-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority

  • Notification support for Command Station
  • Access control alerts for Brivo and Feenics
  • Display storage retention per camera in inventory report

Mid-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority.

  • Policies
  • Visualization reports

Apex Server Future Development

Updated 09/12/2019

Short-Term Development:

Please note: OpenEye uses Agile structured development and the Scrum methodology. The following items are subject to change based upon customer feedback & priority.

  • 360 Dewarping in HTML5 Web Client
  • Archive Export in HTML5 Web Client
  • Console Okta Support

Mid-Term Development:

Please note: OpenEye uses Agile structured development and the Scrum methodology. The following items are subject to change based upon customer feedback & priority.

  • HTML5 Web Client Enhancements
  • Console Spot Monitor

Apex Server Release Notes 2.0

2.0

  • NEW: HTML5 web client released
  • NEW: Added Transcoding for select Windows 10 and Linux recorders
  • NEW: Added Bandwidth Management
  • NEW: Added support for AXIS single sensor audio, relay, sensor, PTZ and presets
  • NEW: Console Multi-Factor Authentication
  • NEW: Sight Logix thermal camera detection support
  • NEW: Added French, Chinese simplified and traditional Chinese language support
  • UPDATED: Security enhancements
  • UPDATED: DMP zone unarmed events are now sent to WS by default
  • UPDATED: Updated MA default bitrates and FPS
  • UPDATED: Updated Spanish and Korean translations
  • UPDATED: Added Camera Link support for AXIS, Hanwha, Arecont, Sight Logix and Bosch
  • UPDATED: Setting to enable Flash web client added in system settings
  • UPDATED: Supported recorder and camera relays can now be triggered through the relay page UI
  • UPDATED: Access event types added to event search
  • UPDATED: Dependency updates
  • UPDATED: Added support for the HTML5 web client on the MA model (2.0.1)
  • IMPROVED: General UI improvements and text changes
  • IMPROVED: Several local Console archive export UI & ease of use improvements
  • IMPROVED: Fix an issue with editing existing RTSP URL's
  • IMPROVED: Fix an issue with the recording software running on international versions of Windows
  • IMPROVED: Fixed an issue with discovering a select Arecont camera model
  • IMPROVED: Fixed an issue with a Hawaiian time zone using DST
  • IMPROVED: Fixed an issue with DMP events not working from child devices connected to the AX bus
  • IMPROVED: Fixed an issue with macros when upgrading from old versions of the recording software
  • IMPROVED: Fixed an issue with macros not working correctly with the live only recording option
  • IMPROVED: Fixed an issue with audio being exported to MP4 when the option is not selected
  • IMPROVED: Fixed an issue with Hanwha analytic events not working when the camera IP address changes
  • IMPROVED: DMP door closed/open events are now associated with the zones on the panel
  • IMPROVED: Changing HTTP/HTTPS ports will now correctly redirect the user
  • IMPROVED: System logs are once again displaying camera disconnect/reconnect
  • IMPROVED: Camera thumbnails are now showing local time instead of UTC
  • IMPROVED: XTLP DMP Panel model name is now displayed correctly
  • IMPROVED: Change made to allow 30 FPS on Arecont 4k AV08ZMD
  • IMPROVED: Fixed an issue with playing in reverse on the MA changing aspect ratios
  • IMPROVED: Fixed an issue with streaming from AXIS single channel encoder
  • IMPROVED: Fixed an issue with setting specific frame rates on the MA
  • IMPROVED: Improved network communication with web services
  • IMPROVED: Fixed an issue with the camera detail setting page displaying a newer version exists error
  • IMPROVED: Fixed an issue with non-default camera ports not working with manually added cameras
  • IMPROVED: Added the ability to change the default camera port after being added through discovery
  • IMPROVED: PTZ control performance and reliability greatly improved
  • IMPROVED: Multiple manual add camera page fixes throughout the UI
  • IMPROVED: Improved the password reset UI experience on Windows
  • IMPROVED: Implemented new method for calculating days of recorded video to improve accuracy
  • IMPROVED: Fixed an issue preventing the DMP Virtual Keypad app from working in search and live (2.0.1)
  • IMPROVED: Improved event DB start up query performance (2.0.1)
  • IMPROVED: Fixed an issue preventing some time zones from working (2.0.1)
  • IMPROVED: Resolved an issue on upgrade with licensing causing some cameras to be in an incorrect state (2.0.2)
  • IMPROVED: Fixed an issue causing camera passwords to fail authentication after a recorder or service restart (2.0.4)
  • IMPROVED: Fixed an issue with Arecont cameras sometimes having issues streaming video in the web client (2.0.4)
  • IMPROVED: Fixed an issue in multi-channel search playback causing video to have a rubber banding effect in the web client (2.0.4)
  • IMPROVED: Fixed an issue where cameras could fail to stream live video in the web client (2.0.4)
  • IMPROVED: Fixed an issue with video failing to stream intermittently with a render error in the web client (2.0.4)
  • IMPROVED: Fixed an issue where software update could fail on recorders running Linux (2.0.4)
  • IMPROVED: Fixed an issue with the login page redirecting to a camera link URL after making camera changes through camera link (2.0.4)
  • IMPROVED: Fixed and added recovery for an internal communication error causing camera errors to be displayed to the user (2.0.4)

Apex Server Known Issues and Limitations 2.0

2.0

  • Known Issues: DMP panels with the same account ID will be replaced automatically if auto discover is enabled
  • Known Issues: Power Off Abnormally message can incorrectly appear in logs when a service is restarted
  • Known Issues: Hanwha sensor/relays will not function until a new camera firmware is released to fix an ONVIF time stamp issue
  • Known Issues: Proxy function is not disabling correctly and requires services or the recorder to be restarted to disable
  • Known Issues: Oncam EVO 5 and 12 sensor/relays are not supported
  • Known Issues: Manually adding Arecont multi-sensor cameras will consume a license for each image sensor
  • Known Issues: Exporting video with an encoder that has audio enabled will cause the export to fail
  • Known Issues: Changing the GOP in one Arecont EVT multi-sensor will not display correctly in the UI for the other image sensors on the device
  • Known Issues: Update camera image will fail when a custom HTTP/HTTPS port is used
  • Known Issues: Partial imports are not displaying a progress animation
  • Known Issues: Console can sometimes send the user to the log in screen when completing an archive to USB 2.0 devices
  • Known Issues: Arecont cameras can sometimes cause the camera dialogue to load slowly
  • Known Issues: Custom ports are not applied in the network settings page after configuration import even though the UI indicates that they were applied
  • Known Issues: Cameras with long a GOP do not start streaming smoothly in Safari until the second I frame is received

Command Station Future Development

Updated 12/20/2019

Short-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology.  The following items are subject to change based upon customer feedback & priority.

  • Search in live

Mid-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology.  The following items are subject to change based upon customer feedback & priority.

  • Alert notifications
  • Two way audio
  • Pins export manager

Command Station Release Notes 2.1

2.1

  • NEW: Pin selection feature added to the timeline bar and export pins option added in multi camera export
  • NEW: The ability to flip PTZ 180 degrees added for the 501J and AXIS keyboard
  • NEW: High quality option added to MP4 export (requires recording software 2.1 or newer)
  • UPDATED: Video connections over relay now use web sockets
  • UPDATED: Live cameras will now be automatically refreshed on 8 hour intervals
  • UPDATED: Non-vertical wall mounted fisheye camera support added in interactive mode (requires recording software 2.1 or newer)
  • UPDATED: Recorder name is now included in the filename of exported MP4's
  • UPDATED: Support for scheduled backup video added to the load option in search
  • UPDATED: Translations updated
  • UPDATED: Updated no video icon
  • UPDATED: Updated calendar colors in search
  • UPDATED: Companies listed in layouts are now in alphabetical order
  • UPDATED: Support added for local and web services upload permissions
  • UPDATED: An option to create a folder when doing an archive has been added
  • UPDATED: Keyboard ID can now be displayed by enabling the OSD option
  • UPDATED: The keyboard camera interface window can now be moved and focus can be set to the keyboard ID window
  • UPDATED: Queue event search updated to more closely match the web client
  • UPDATED: Added support for DPTZ commands
  • IMPROVED: Fixed an issue causing video to stop updating
  • IMPROVED: General PTZ improvements
  • IMPROVED: Fixed an issue that could cause the application not to launch
  • IMPROVED: Fixed an issue with the frame rate rendering  window in options
  • IMPROVED: Fixed an issue with event search option showing up for archives
  • IMPROVED: Fixed an issue with not being able to connect to recorders using local users and DDNS over certain ports
  • IMPROVED: Fixed an issue with offline recorders and layouts loading several recorders at once
  • IMPROVED: Fixed several UI issues with enabling and editing GPU decoding in options
  • IMPROVED: Fixed an issue with mechanical zoom when using the mouse wheel on some PTZ cameras
  • IMPROVED: Fixed an issue with sending an focus command to a previously selected camera when selecting another camera
  • IMPROVED: Fixed a stability when launching on some laptops because of a COM issue
  • IMPROVED: Fixed an issue maps not replacing the correct panes in live when double clicked from the list
  • IMPROVED: Fixed an issue with maps losing camera pin position when changing from different sized panes
  • IMPROVED: Improvements made to OKTA and MFA log in
  • IMPROVED: Fixed an issue with maps not populating in the live grid when double clicked
  • IMPROVED: Fixed an issue with closing the application in MFA dialog could cause it to not close
  • IMPROVED: Improved PTZ performance with the MA recorder using the AXIS keyboard
  • IMPROVED: Improved communication with the cloud using local users
  • IMPROVED: Security enhancements
  • IMPROVED: Fixed an issue in live that could result because of duplicate camera ID's when connecting to multiple recorders
  • IMPROVED: Fixed an issue with the move camera option not working correctly
  • IMPROVED: Fixed an issue with export manager not displaying the correct completed date/time
  • IMPROVED: Fixed an issue with video not playing in the export manager
  • IMPROVED: Fixed an issue with controlling keyboards on a multi-monitor setup

Command Station Known Issues and Limitations 2.1

2.1

  • Known Issues: Importing keyboard/joystick only configurations will currently fail to import into the application. Selecting maps and keyboard joystick options on export will import successfully as a work around.

OpenEye Mobile 2.1 (iPhone/iPad)

  • NEW: 2-Way Audio supported (Talk and Listen to selected camera)
  • NEW: Listen to video in video playback
  • NEW: Localization
  • NEW: 16 Channel view (iPad only)

OpenEye Mobile 2.0 (Android)

  • NEW: Expanded Event Search to include intrusion, access, analytics, and queue event types
  • NEW: Expanded camera layouts views (up to 6)
  • NEW: Initiating Search will set the time back 1 hour
  • NEW: Added multi factor authentication support
  • IMPROVED: Fixed problem connecting to recorders configured for Direct Connect

OpenEye Mobile Future Development

Short-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority.

  • Export video clips to OWS

Mid-Term Development:

Please note:  OpenEye uses Agile structured development and the Scrum methodology, the items below are subject to change at any time based on customer feedback & priority.

  • Trigger relay