Case Study

Bay Credit Union Case Study

OpenEye Makes Managing Video Security Easier at Bay Credit Union

Bay Credit Union is a Panama City-based credit union that operates five branches in different time zones and serves about 13,500 members. The credit union wanted a way to easily view and manage its video surveillance system across its branches, since it did not have a wall of monitors or just one dedicated staff member overseeing security.

Bay CU currently has several staff members in compliance, security and IT who use OpenEye Web Services (OWS) through a desktop client or their phones to gain needed information from the system. Relevant staff members receive email notifications if the surveillance system or a camera goes down and when it's back up.

Benefits of OpenEye Web Services (OWS)

  • Improved operational efficiency
  • Health monitoring and alerts
  • Event search
  • Centralized user management

Solution

Sinetech does security system design and installations for airports, condominiums, chemical plants, utilities and other businesses within a 200-mile radius of Panama City. It has been working with Bay Credit Union since 2018, including outfitting its temporary headquarters after the hurricane as well as its new building.

"They wanted health alerts. They wanted basically a central login for all their recorders because they have five different locations, one being in Tallahassee, which is about two hours away," said Joshua Schwinn, Sinetech's owner...

OpenEye is developing the future of surveillance in Liberty Lake, Washington