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OpenEye Extends Support Hours |
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December 13, 2005, Spokane WA
- OpenEye Inc., announced today that it is extending support hours.
Beginning January 2006 OpenEye will extend its technical support hours from
4AM to 6:30PM (PST). The new support hours will apply to both its OpenEye
commercial security division and its Securgen home security division. The
extended hours are due largely in part to the needs of OpenEye’s rapidly
expanding East Coast customer base. The technical support center is
currently staffed from 6AM to 5:30PM (PST). “The 3 hour time difference from
the West to East Coast can be substantial if you are waiting to ask an
important question regarding your security system,” says Neal Jasicko,
Technical Support Services Manager. “We want to ensure that everyone has
adequate access to our support engineers whenever necessary.”
The new hours will take effect on January 2, 2006.
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About OpenEye
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OpenEye’s primary focus is the
manufacturing of Digital Video Recorders (DVRs), which are primarily
used in the security industry to record and manage video digitally.
OpenEye’s DVRs have gained popularity throughout the world because
of features such as motion tracking and remote video/audio
monitoring. Leveraging its experience in manufacturing, server
design, and network video, OpenEye now focuses on a highly targeted
segment of the security industry. The company is located at 23221 E. Knox Ave.
Liberty Lake, WA 99019. Phone is 888-542-1103. Fax is
509-232-5261.
Website is www.openeye.net. |
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