Install Remote Update for Windows 7 Support

    OpenEye Remote for WindowsThe latest version of OpenEye Remote for Windows (v4.02.4302) is now Windows 7 UAC compliant. This means OpenEye Remote for Windows works on Windows 7 in a non-admin
    environment. Standard users are no longer prompted by UAC when running Remote.

    Download the latest version of OpenEye Remote | Windows

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    OpenEye Recognized As An Outstanding Vendor Partner

    RGB_Premier Vendor LogoOpenEye accepted the Outstanding Vendor Partner and Premier Vendor Partner Awards today from PSA Security Network. The award was presented at the annual PSA-TEC conference held May 6-10 at the Westin Westminster Hotel in Westminster, Colorado. PSA-TEC is a five day event providing education and networking, focusing on Business Optimization, Physical Security, IT, and Managed Services—all specific to the physical security community.

    Vendors were presented with awards recognizing superior performance as voted on by PSA owner integrators in the areas of price, shipping, support (customer service, sales and technical), lead generation, returns and product performance. "OpenEye is honored to be part of a distinguished network of business partners," said Ed Solt, OpenEye's EVP of Sales and Marketing. "Thank you for your confidence in our Heroic Customer Service and Video Solutions and recognizing us an Outstanding Vendor Partner and Preferred Vendor."

    OpenEye was previously recognized by the PSA organization in 2012 with the Rising Star Award for a vendor that is new to PSA and achieves excellent ratings by PSA integrators. OpenEye has been a proud PSA Vendor Partner since the program's inception.

    About PSA Security Network:
    PSA Security Network is the world’s largest electronic security cooperative. The organization encompasses more than 200 electronic security systems integrators, aligning them with over 200 manufacturing vendor partners. Together, their members are responsible for over $2 billion in annual security systems design, installation, integration and maintenance of access control, video surveillance, intrusion detection, fire, and life safety systems. PSA’s members combine the purchasing power and resources of the largest vendors with the strengths and personal attention to detail of locally-owned companies. These leading security systems integrators have access to the latest security products, best practices and other resources necessary to develop cost effective security solutions.

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    OpenEye Provides Solution to Integration Problem

    OpenEye recorders integrate with CKE satellite system for faster, better video

    CJExterior_flagshipCarlsJrCarpinteria_webOpenEye, an innovator in the business of designing and manufacturing digital video recorders and surveillance equipment, today announced that CKE Restaurants Holdings, Inc. is deploying OpenEye E-Series recorders in 900 Carl's Jr.® and Hardee's® restaurants nationwide. CKE, which has more than 3,300 restaurant locations in 42 states and in 28 countries, needed a solution that allowed them to record quality video that integrated with their existing satellite uplink.

    “We identified OpenEye as being our solution after working with SSD Systems on the integration. The OpenEye engineering support was by far the best we’ve ever experienced. With OpenEye, we were actually able to do in five weeks what originally had been attempted in over three years,” said Anne Sullivan, director of loss prevention at CKE.

    In just five weeks, CKE has already experienced an ROI. As a result of their ability to connect to surveillance video remotely via satellite, they have been able to impact food costs through case resolution and restitution. “Investigations that used to take up to eight hours can now be accomplished in less than two and with much better video quality,” said Sullivan.

    Operational excellence is extremely important to the day in, day out operations of CKE’s business. Sullivan said, “Most beneficial is OpenEye’s video connection and the user friendliness our field partners experience. Additionally, using their ReportStar health monitoring system, we are able to be proactive, as opposed to reactive, when managing the company wide system.”

    Looking toward the future, CKE is focused on its partnership with SSD Systems and OpenEye. “As a result of our partnership, we were able to achieve excellent results,” said Sullivan. “We look forward to strengthening it by maximizing the benefits with OpenEye’s SaleGuard POS integration.”

    For more information on OpenEye’s recorders and cameras, or any other OpenEye product, please contact your local sales representative.

    CKE Restaurants Holdings, Inc.
    CKE Restaurants Holdings, Inc. is a privately held company headquartered in Carpinteria, Calif. As of the end of fiscal 2013, the Company, through its subsidiaries, had a total of 3,318 franchised or company-operated restaurants in 42 states and 28 foreign countries and U.S. territories worldwide, including 1,369 Carl's Jr.® restaurants and 1,944 Hardee's® restaurants. For more information about CKE Restaurants Holdings, please visit www.ckr.com or its brand sites at www.carlsjr.com and www.hardees.com.

    SSD Systems
    Founded in 1968, SSD Systems has grown into a recognized leader in the electronic security industry by providing custom designed solutions backed by superior service. With a focus on client relationships, SSD offers design, installation, service and monitoring of fire life safety, intrusion detection, CCTV surveillance and access control systems. For more information, please visit www.ssdsystems.com.

    Download the News Release

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    Are CCTV Cameras the Answer?

    action_securityOpenEye partner Action Security in Anchorage, AK was profiled in a recent KTVA news story about CCTV cameras and their use in cities.

    "Cameras have come a long way in a short amount of time. 'From being a bit grainy and not as useful, we have IP cameras so you have incredible resolution,' said Chris Bracken, adding you can now identify a car, a building, or read a license plate."

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    New 36x Analog PTZ Dome With Wide Dynamic Range

    CM-816Introducing the new 36x PTZ analog dome camera with Wide Dynamic Range

    OpenEye’s 36x Outdoor PTZ Dome, an IP66 rated weatherproof camera, is an excellent solution for outdoor PTZ surveillance. With its all-in-one cabling design and complete integration with OpenEye DVRs and keyboard controllers, installation or configuration of the CM-512 camera is quick and easy.

    OpenEye’s CM-512 offers you the options that matter in total security protection. Equipped with a 36x optical zoom, indoor/outdoor temperature controlled housing, and sun shield, the CM-512 camera is ruggedly constructed for every environment.

    For a list of built-in PTZ protocols and detailed specifications for the CM-512, click here.

    The CM-512 camera is the replacement for the CM-511.

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    Port Forwarding on Your OpenEye Recorder

    Port forwarding allows remote computers to connect over the internet to a specific computer or service within a private local-area network (LAN). You must set up port forwarding if your OpenEye recorder is installed on-site on a LAN and you want to access it remotely using RADIUS, Remote Software,or MDVR (our mobile app).

    If you want more information on setting up port forwarding on your router, see below for a few helpful information, or search our Technical Knowledge Base for port forwarding.

    How Do I Configure Remote Access and Port Forwarding on my E-Series Recorder?

    How do I Set Up Port Forwarding for my Professional Recorder?

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    New High Resolution Analog Cameras

    The newest analog cameras from OpenEye offer a high resolution image with Wide Dynamic Range and IR LED models available in both indoor and outdoor housings. These new cameras have higher resolution image sensors than any previous OpenEye camera, and provide a cleaner picture, providing a high quality picture and allowing for easy identification in critical situations. These high resolution cameras record at up to 690 lines of resolution and are compatible with both 12vDC and 24vAC power making them easy to add to an existing installation.

    The CM-N207R, CM-N217R and CM-P307R, CM-P317R have 24 built-in IR LEDs for night time recording or increased visibility in other low light areas. And the outdoor housing on the CM-P307, CM-P307R, and CM-P317R has a built in heater and is IP67 rated for protection against dust, water and driving rain for use in the harshest environments.

    Additional features of these cameras include:

    • Varifocal Lens
    • True Day / Night
    • Digital Slow Shutter

    For more information on OpenEye’s analog cameras or any other OpenEye product, please contact your local sales representative.

    Download the New Release

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    OpenEye Helps Make Holidays Brighter for Valley Kids

    OpenEye Pairs Employees with Students to Build their Own Bicycles

    OpenEye opened its doors and hearts to make the holidays brighter for 76 Central Valley School District children this holiday season.

    Employees spent part of their work day today paired with a student from a Central Valley school in hands-on exploration of the technology at the OpenEye corporate headquarters. The pair also built a bicycle together. The tour was expected by students. The bicycles were a surprise.

    “We hope to bring joy to these kids while promoting an active lifestyle. We also hope to make a difference by sparking an interest in technology, math and science,” explains Rick Sheppard, CEO. “It’s a great opportunity for all of us to make a memorable connection and give back to our community in a personal way.”

    Today was the third and final day for 25 young Central Valley students to come to OpenEye. Students ranging from preschool through sixth grade were selected based on criteria including good character and school attendance. In addition to a new bicycle, each student also received a new helmet and bike lock in a festive holiday gift bag.

    Central Valley School District serves more than 12,700 students in 22 schools across 80 square miles of the Spokane Valley. For more information, visit www.cvsd.org.

    Download the News Release.

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    New 2 Megapixel Indoor IP Camera

    The CM-611 camera from OpenEye is a 2 megapixel indoor IP camera that provides users with crisp IP video in a feature rich compact package.

    The CM-611 is lightweight and compact with a large degree of rotation. Designed for quick and seamless integration with OpenEye network and hybrid recording solutions, this PoE camera includes features such as 1080p resolution, H.264 video compression and dual stream transmission. New features of the CM-611 include:

    • Digital WDR
    • Quad streaming
    • New housing which protects and covers cable connection
    • Centrally located dome for increased positioning options

    The CM-611 replaces the CM-610 camera.

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    New 2MP Bullet Camera Models

    New models offer Autofocus and Varifocal lenses for faster installation times
    CM-722 IP Camera
    OpenEye introduces two new models of its 2MP outdoor bullet camera. These ONVIF compliant cameras utilize MJPEG or H.264 compression to provide video at resolutions up to 1080p (2MP), and feature dual/quad simultaneous streaming. The new CM-722 models offer additional lens options. The CM-722AI has a autofocus lens, and the CM-722VF has a 3 mm ~ 9 mm varifocal lens. All CM-722 cameras are equipped with 23 IR LEDs, and mechanical IR cut filter for true day/night operation.
    All CM-722 cameras are designed to operate in extreme conditions in a tamper-resistant housing. They are equipped with an integrated heater, allowing operation in temperatures as low as -40°F (-40°C). CM-722 cameras can be powered via 24vAC, 12vDC, or a PoE switch. 24vAC power is required to operate the on-board heater.

    • H.264 and MJPEG compression
    • Dual/quad streaming
    • ONVIF compliant
    • Integrated heater and fan
    • 2MP / 1080p resolution
    • Digital wide dynamic range
    • True day night
    • Autofocus lens model available

    For more information on OpenEye’s cameras or any OpenEye product, please contact your local sales representative

    Download the News Release

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