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OpenEye, Inc
Privacy Policy |
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OpenEye is firmly committed to protecting the privacy of its
customers and those who sample OpenEye products. OpenEye is the
sole owner of the information collected on this site. We will not
share, sell, or otherwise distribute the financial or personal
information of our customers or those who otherwise provide personal
information to sample our products, to any other organizations in
any way other than what is disclosed in this document.
This privacy statement discloses the privacy practices for
http://www.openeye.net.
If you have questions or concerns regarding this statement, you
should first contact the OpenEye Privacy Department by email at
privacy@openeye.net.
All financial and personal information collected by, and on behalf
of, OpenEye is held in the strictest confidentiality. Any
information, such as an email address, billing and shipping
addresses, and other contact information, submitted via a download
form, purchase form, beta team registration, or newsletter
subscription, remains the sole property of OpenEye. If a purchase
is made via the OpenEye website in a currency other than US Dollars
and/or a language other than English, information (such as an email
address, billing and shipping addresses, financial details, and
other contact information) is collected and used to help us process
payment and to send registration information to our customers.
Further, any third party personally identifiable information,
submitted on your behalf by an outside party (e.g. in the case of
the "tell-a-friend" feature, or a gift purchase) is treated with the
same care as primary information. Any email addresses collected via
a third party may be used to send an invitation email. If you decide
you do not want to be contacted again by OpenEye, you can remove
yourself from our mailing lists at Unsubscribe.
There are also instances when OpenEye will use a "cookie" in order
to track website usage. These cookies do not collect personal
information and are usually terminated once customers leave the
site. These cookies record the time of your visit, the date, the
"referring" page that brought you to our site, and the IP address
that your ISP has assigned to your computer at the time of your
visit and other anonymous information. This anonymous information is
used to assist us in refining our websites to create a better user
experience.
In some areas of the website, OpenEye may choose to link to another
website. We cannot be responsible for any of the content on these
external sites. We are also not responsible for the privacy policies
in place on that site. We would encourage any user to read and
understand the privacy policy of any third party website before
searching too deeply into that content.
To further protect the privacy of our customers, access to
information by our employees is restricted within the company. Only
select employees with an absolute need to use that information, in
order to better serve customers, are able to view any personal
details submitted.
From time to time, OpenEye will request more specific information
about our customers. This is done in the form of surveys and is
completely voluntary. The information gathered in these surveys
helps us determine who our customer base is and what their needs
are. By compiling this data we can work to improve customer
experiences with the company.
Personal information provided by customers, or those who sample
OpenEye products, is sometimes used to contact individuals
regarding new information about OpenEye products. Anyone contacted
by OpenEye with product information can request to be removed from
further updates at any time. You can be removed from OpenEye's
mailing list at Unsubscribe.
More than anything, OpenEye tries to treat its customers as each
one of us would like to be treated. We value our privacy and we
value yours, too. It is our goal to make your experience with
OpenEye a safe and positive one.
For more information on OpenEye's privacy policy, please feel free
to contact us at: privacy@OpenEye.net or by calling (888)
542-1103. |
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